H&W Customer Stories
See how SYSB-II can make batch part of your data-on-demand strategy and provide 24/7 availability to CICS applications while leveraging your existing investment in the mainframe, application software, and file systems.
Broadridge addresses growth by increasing availability of business critical apps
Broadridge Financial Solutions, Inc. is a leading, global provider of technology solutions to the financial services industry. When the company began experiencing increased transaction volume due to its growing proxy voting service, it met this demand by increasing availability to its business-critical applications. See how Broadridge was able to increase availability by allowing CICS and batch to update the same VSAM files simultaneously.
TIAA shortens nightly batch window, automates recovery, and more
TIAA is a Fortune 100 financial services company with more than $435 billion in combined assets under its management. When the organization recognized new opportunities to grow the business, it also had to find a way to offer concurrent access to data by both CICS and batch programs. Discover how TIAA incorporated SYSB-II to help manage transaction volume, shorten the nightly batch window, and automate recovery from abends to achieve business goals.
Standard Life gives customers continuous availability to CICS data
The Standard Life Assurance Company of Canada, one of the leading companies in the financial services industry in Canada, provides asset management services to more than 1.3 million Canadians. To stay ahead of the competition, Stanadard Life wanted to provide customers with continuous availability from Web applications to data stored on the mainframe. See how Standard Life employed SYSB-II to achieve those goals and then discovered it could use SYSB-II to recover quickly from abends and improve performance of batch programs to reduce costs.
MRC uses SYSB-II to accelerate service for major contracts
MRC Global Inc. is a national distributor that delivers key parts and supplies to the largest energy and processing industry companies in America. It needed to process EDI orders from its largest customers faster than once per hour. See how MRC implemented SYSB-II to meet its 30-minute order-fulfillment obligations and keep CICS available to online users during batch processing, without making code changes or many process changes.
Office Depot reduces batch processing
Restrictions in Office Depot's distribution application permitted only one warehouse at a time to batch process orders. Furthermore, each process only allowed for about 800 orders to be batch processed in one step. With only one batch process allowed to run at a time and each taking 15 to 20 minutes, the last CSC in line was pressed for time to get the orders fulfilled.
Hanes Industries increases availability to CICS applications
Hanes Industries was using SHAREOPTION/4 to update its inventory application through batch. The problem arose when CICS would hold a resource that the batch process needed, and in turn, the batch process would hold a resource that CICS needed.
Boston College ends delays from batch processing, downtime for CICS due to deadlocks
Boston College is a top institution of higher learning, ranking 39th in U.S. News & World Reports' list of national universities for 2024. The school needed near real-time updates for VSAM-reliant CICS applications that had ties to other real-time systems, but the existing solution was experiencing more frequent downtime due to deadlocks. See how Boston College tackled the issue and also garnered unexpected benefits in other areas.
Insurance carrier achieves continuous processing and operational flexibility
A regional property and casualty insurer needed to eliminate file outages caused by batch processing while maintaining data integrity across mission-critical VSAM files. See how this insurance carrier implemented SYSB-II to enable continuous processing throughout the business day without closing files or impacting online users.
Insurance organization enables continuous claims processing
A healthcare-focused insurance organization administers large-scale claims processing for a highly regulated customer population. Discover how this insurer improved claims processing availability and recovery handling in a regulated environment by implementing SYSB-II to enable controlled, concurrent access to VSAM files.
Insurer extends underwriting availability while controlling cost
A regional property and casualty insurer needed to extend availability for underwriting and quoting systems without increasing mainframe costs or disrupting online users. See how this insurer implemented SYSB-II to allow batch jobs to run while CICS remained online, eliminating file outages and aligning processing with business demand.
Statewide education system delivers continuous access without application changes
A statewide higher education system supports academic and administrative applications accessed across multiple campuses. See how this organization implemented SYSB-II to maintain continuous CICS availability during batch processing without modifying existing application code.
Higher education finance authority eliminates batch windows without adding staff
A statewide higher education finance authority supports financial aid processing for colleges, universities, and students. Discover how SYSB-II eliminated batch processing windows and avoided additional operations staffing by allowing batch updates to run through CICS rather than against it.
State government keeps citizen services online while running daytime batch
A large U.S. state government operates citizen-facing benefit programs requiring 24x7 availability alongside high-volume daytime batch workloads. See how SYSB-II enabled both agencies to operate on their own schedules by allowing batch and CICS to concurrently update the same VSAM files.